Nymo Housing | Housing & Resident Management Software for Councils

Nymo Housing
Housing & Resident Management

Modernise housing operations with Nymo Housing — a secure cloud platform for managing repairs, tenants, communications, and contractors across local authorities and housing associations

Overview

Smarter, Connected Housing Management for Councils & Associations

Nymo Housing helps public sector housing teams deliver better resident experiences through digital-first management of tenancies, repairs, and communications.
It provides a unified view of all housing data — from property records and maintenance requests to contractor workflows and resident engagement — in one secure platform.
Built on the Nymo Core platform, it integrates seamlessly with citizen self-service portals, casework, and finance systems to create a complete housing management ecosystem.

Core Features

Tenancy & Resident Management

Maintain complete, real-time records of residents, tenancies, and property allocations. Manage applications, transfers, and tenancy changes with built-in compliance and communication tools.

Repairs & Maintenance

Assign work orders, manage supplier performance, and approve completed work with integrated digital sign-off.
Contractor dashboards provide transparency and accountability across the supply chain.

Resident Communication Hub

Send automated updates, appointment reminders, and satisfaction surveys.
Enable residents to submit requests, share photos, and receive status updates via self-service or mobile channels.

Rent, Arrears & Payments Integration

Connect Nymo Housing with finance and payment systems to manage rent balances, arrears tracking, and payment plans.
Built-in reporting ensures accurate reconciliation and compliance with housing finance standards.

Workflow Automation

Route completed forms or survey responses automatically to the right team or caseworker using Nymo’s built-in automation engine.
Save time and reduce administrative overhead while maintaining full audit trails.

Compliance & Health & Safety

Maintain asset registers, gas safety certificates, and inspection records. Receive automatic alerts for upcoming compliance deadlines and regulatory reports.

Integration with the Nymo Suite

Compliance & Security

Built for the UK Public Sector Housing Environment

ISO 27001 Information Security Certified
Cyber Essentials Accredited
GDPR & DPA 2018 Compliant
WCAG 2.1 Accessibility aligned with Gov.UK Design System
Procured via CCS Spark DPS and G-Cloud 15 frameworks

Your data is securely hosted in UK data centres, ensuring privacy, resilience, and compliance with housing sector standards.

Why Choose Nymo Housing

Purpose-built for local authorities, housing associations, and ALMOs

Reduces call volumes with digital self-service tools

Improves first-time fix rates and contractor coordination

Streamlines repairs, compliance, and resident communication

Backed by Nymo Group’s expertise in public sector software delivery

Empowering Residents & Building Stronger Communities

Nymo Housing enables councils and associations to deliver fair, efficient, and transparent services — giving residents more control over their homes and interactions. It supports the UK’s drive toward digitally inclusive housing, helping organisations strengthen trust and accountability.

Get Started

Modernise Your Housing Services with Nymo

Connect residents, contractors, and teams with Nymo Housing — a platform built for smarter housing management and stronger communities.